Sharing Is Caring: Why Inter-Agency Data Sharing Is So Effin’ Hard

Dear reader,

It’s no mystery that data sharing is hard to do.

Of all my many adventures while plying my trade as a humble government employee, all else paled in comparison to seeking to tame the beast of inter-agency data sharing.  Actually, that’s a lie. It was just another incredibly important and difficult thing to do, alongside challenges like hiring through civil service, and navigating contracts through procurement. There are dedicated, smart, talented people trying to solve these challenges, but they are still deeply troubled systems whose opportunity costs are incredibly steep. Believe me, we pay for them in millions of small ways.

The reasons one might wish to share data with another city agency partner are as myriad as they are obvious: improved access to public services and benefits, reduced data input and management, increased communication and collaboration, happier constituents and service users, more productive staff, and the list goes on.  

Continue reading

Civil Service: The Explainer

Dear reader, this post is meant for people seeking jobs in NYC government, and for new hiring managers who want to better understand the complicated world of civil service. It’s also a good primer for anyone interested in how an important part of your government, namely its workforce, is selected and hired.

New York City employs over 300,000 personnel in roles that range from sanitation worker and school crossing guard, to software engineer and actuarial accountant.  Overall, the pay is decent and in many roles you can still qualify for a pension plan (a benefit that is not to be underestimated).  But, there’s a hitch.  Some 80% of the jobs in New York City require that you take and pass a civil service exam.  If you dare to learn more, read on.

We’ve all taken exams, after all.  Like math and English lit and stuff. 

Continue reading