So I was talking to a friend of mine at a very large nonprofit organization – as in over $100 million in annual revenues. They serve thousands of clients every year with job development, alcohol and other drug abuse treatment, affordable housing, psychological counseling and a variety of other supports. As a result of the many contracts and grants they have to do this work, they operate in excess of 15 databases to track operations, case management, finance, etc. They have a full time IT staff, desktops, laptops, and handheld devices out the yingyang. So naturally I said, what are you doing with all that data? “Actually,” my friend said, “we don’t do anything with the data.” #OMG.
Continue reading